with spare parts sales or
technical customer support
Doppelmayr Customer Support provides comprehensive know-how on the whole spectrum of rope-propelled transport systems and develops the ideal solution to suit your needs. Your success is our success. The customer support team responds quickly, thinks long term and offers you the optimal benefits of availability and operational safety and reliability, enabling you to concentrate on your core business.
Carrier adjustments
Adjustments to mechanical equipment in the stations (rope alignment, grip opening and closing lines, safety devices, etc.)
Adjustment and alignment of line structures
Inspection and adjustment of the rope in the area of the station entrance and exit and in the stations, when stationary and when running
Inspection of rope twist
Inspection and adjustment of the guide rail in the area of the station entrance and exit
Inspection and horizontal and vertical adjustment of the outer guide rail
Inspection and adjustment of the grip opening and closing lines
Documentation and issue of the grip opening and closing line report in accordance with applicable standards
Removal
Shipment to subsupplier
Installation including adjustment work
Bleeding of brake systems
Visual inspection for surface flaws, deformation, wear and corrosion
Inspection of settings and components
Function testing
Inspection documentation in accordance with applicable standards
Function check and inspection of the hydraulic system
Cleaning, filtering or oil change for the entire hydraulic system
Inspection for internal and external leakage of the hydraulic components
Replacement of wear parts with Doppelmayr spare parts
Records and documentation of the work performed in accordance with applicable standards
Removal
Cost effectiveness analysis
Disassembly and cleaning of individual parts
Visual inspection for surface flaws, deformation, wear and corrosion
Magnetic particle testing of axles for wear
Replacement of wear parts with Doppelmayr spare parts
Verification of required grip force
Inspection documentation in accordance with applicable standards
You benefit from the included magnetic particle testing of the axles in collaboration with the accredited test center
Removal of the sheave assembly
Disassembly and cleaning of components
Visual inspection for surface flaws, deformation, wear and corrosion
Magnetic particle testing of the axles for surface flaws
Inspection of Glacier bushings and axles for wear
Replacement of wear parts with Doppelmayr spare parts
Grease lubrication
Removal of fretting corrosion
Installation of inspected sheave assemblies
Adjustment of sheave assemblies
Inspection of rope tracking and alignment of sheave assemblies
Documentation in accordance with applicable standards
Visual inspection followed by electromagnetic testing including full documentation
Rope shortening
Splice repair
Detensioning of the rope
Removal of bullwheel
Bearing replacement including measurement to check bearing seat
Visual inspection of support hub for surface flaws, deformation, wear and corrosion
Magnetic particle testing of the support hub for surface flaws
Replacement of wear parts with original spare parts
Installation of components including system lubrication and test run
Records and documentation of the work performed in accordance with applicable standards
Electrotechnical inspection and service
Electrotechnical troubleshooting (optionally by means of remote maintenance)
Fault diagnosis for electrotechnical components
Repair of electrotechnical components
Records and documentation in accordance with applicable standards
Bearing and bushing tool
Bullwheel liner assembly fixture
Bullwheel liner milling tool
Anchor bolt pretensioning device
Oil filter unit
Grip roller bearing replacement tool
Suspension carrier for grips
Many years of experience
Inspected by our experts
Clarity on the technical status of your installation
Recommendations for increasing the lifetime
Preventing unnecessary wear
Ensuring optimized operation and maintenance of your installation
Preventive maintenance
Extending the lifetime of individual components
Increase reliability and availability
Ensure the long-term satisfaction of your customers
Tailor-made solutions, draw up timetables and develop recommendations at short notice
Professional advice for spare parts
Original spare parts
Tools and equipment
Warehouse containing over 23,000 spare parts
Commercial order, processing, logistics
Around-the-clock shipment
Transport and customs handling
with spare parts sales or
technical customer support
by Doppelmayr specialists with
suggestion for sanitation and
estimation of costs
with acceptance